Problem Note 52701: SAS® 9.4 Visual Analytics Designer reports fail to open when you log on to the SAS® Content Server
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When you open a SAS 9.4 Visual Analytics Designer report, part of that process involves logging on to the SAS 9.4 Content Server. When you try to open such a report, it fails with an internal 500 error during that logon process to the content server . When the problem occurs, a null-pointer exception is generated, along with a message stating that the file cannot be opened. The error, similar to the following, appears in the SAS Visual Analytics Designer log file (SASVisualAnalyticsDesigner6.4.log):
[DESIGNER ] WARN [tomcat-http--11] 2013-11-13 17:02:50,527 [ST-1092-p4mNZTZbenBaI5V5PRUa-cas:hiltjt] com.sas.services.webdav.DAVResource - GET status 500 (Internal Server Error) for /SASContentServer/repository/default/sasfolders/User%20Folders/xyz/My%20Folder/Demo/MyReport_2012(Report) [DESIGNER ] ERROR [tomcat-http--11] 2013-11-13 17:02:50,534 [ST-1092-p4mNZTZbenBaI5V5PRUa-cas:xyz] com.sas.mobiledesigner.api.services.reportlifecycle.impl.ReportLifecycleServiceImpl - Report could not be opened. Cause: null, Exception: java.lang.NullPointerException java.lang.NullPointerException at com.sas.bidata.reportModel.ReportModelManager.setupPluggableData(ReportModelManager.java:145) at com.sas.bidata.reportModel.ReportModelManager.createCurrentMasterMidtierReport(ReportModelManager.java:352) at com.sas.mobiledesigner.api.services.reportlifecycle.impl.ReportLifecycleServiceImpl.openReportFromRepository(ReportLifecycleServiceImpl.java:385) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
In addition, there are also related, relevant errors in the SAS Content Server log file ( SASContentServer9.4.log):
2013-11-13 17:02:50,407 [tomcat-http--31] ERROR org.apache.jackrabbit.core.persistence.pool.BundleDbPersistenceManager - failed to read bundle: cafebabe-cafe-babe-cafe-babecafebabe: org.postgresql.util.PSQLException: No value specified for parameter 3. 2013-11-13 17:02:50,408 [tomcat-http--31] ERROR org.apache.jackrabbit.core.persistence.pool.BundleDbPersistenceManager - failed to write bundle: cafebabe-cafe-babe-cafe-babecafebabe org.postgresql.util.PSQLException: No value specified for parameter 4. at org.postgresql.core.v3.SimpleParameterList.checkAllParametersSet(SimpleParameterList.java:216) 2014-11-13 17:02:66,478 [tomcat-http--31] INFO com.sas.contentserver.core.TenantRepositoryImpl - Initializing new tenant id = 4 2013-11-13 17:02:67,480 [tomcat-http--64] ERROR com.sas.contentserver.core.TenantSharedItemStateManager - failed to write bundle: cafebabe-cafe-babe-cafe-babecafebabe org.apache.jackrabbit.core.state.ItemStateException: failed to write bundle: cafebabe-cafe-babe-cafe-babecafebabe at org.apache.jackrabbit.core.persistence.pool.BundleDbPersistenceManager.storeBundle(BundleDbPersistenceManager.java:902) at org.apache.jackrabbit.core.persistence.bundle.AbstractBundlePersistenceManager.putBundle(AbstractBundlePersistenceManager.java:769) at org.apache.jackrabbit.core.persistence.bundle.AbstractBundlePersistenceManager.storeInternal(AbstractBundlePersistenceManager.java:686) at org.apache.jackrabbit.core.persistence.bundle.AbstractBundlePersistenceManager.store(AbstractBundlePersistenceManager.java:563) at org.apache.jackrabbit.core.persistence.pool.BundleDbPersistenceManager.store(BundleDbPersistenceManager.java:477) at com.sas.contentserver.persistence.pool.TenantBundleDbPersistenceManager.store(TenantBundleDbPersistenceManager.java:606) at org.apache.jackrabbit.core.state.SharedItemStateManager.createRootNodeState(SharedItemStateManager.java:1709) at org.apache.jackrabbit.core.state.SharedItemStateManager.(SharedItemStateManager.java:215) at com.sas.contentserver.core.TenantSharedItemStateManager.getTenantSharedItemStateManager(TenantSharedItemStateManager.java:243) at com.sas.contentserver.core.TenantSharedItemStateManager.getItemState(TenantSharedItemStateManager.java:97) at org.apache.jackrabbit.core.state.LocalItemStateManager.getNodeState(LocalItemStateManager.java:110) at org.apache.jackrabbit.core.state.LocalItemStateManager.getItemState(LocalItemStateManager.java:175) at org.apache.jackrabbit.core.state.XAItemStateManager.getItemState(XAItemStateManager.java:260) at org.apache.jackrabbit.core.state.SessionItemStateManager.getItemState(SessionItemStateManager.java:161) at org.apache.jackrabbit.core.ItemManager.getItemData(ItemManager.java:382) at org.apache.jackrabbit.core.ItemManager.getItem(ItemManager.java:328) at org.apache.jackrabbit.core.ItemManager.getItem(ItemManager.java:555) at org.apache.jackrabbit.core.session.SessionItemOperation$4.perform(SessionItemOperation.java:97) at org.apache.jackrabbit.core.session.SessionItemOperation$4.perform(SessionItemOperation.java:93) at org.apache.jackrabbit.core.session.SessionItemOperation.perform(SessionItemOperation.java:187) at org.apache.jackrabbit.core.session.SessionState.perform(SessionState.java:216) at org.apache.jackrabbit.core.SessionImpl.perform(SessionImpl.java:367) at org.apache.jackrabbit.core.SessionImpl.getItem(SessionImpl.java:792) at com.sas.contentserver.webdav.SASResourceFactoryImpl.getNode(SASResourceFactoryImpl.java:134) at com.sas.contentserver.webdav.SASResourceFactoryImpl.createResource(SASResourceFactoryImpl.java:47) at org.apache.jackrabbit.webdav.server.AbstractWebdavServlet.service(AbstractWebdavServlet.java:260) at javax.servlet.http.HttpServlet.service(HttpServlet.java:722) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:167) at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:346) at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:259) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210) at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1002) at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:585) at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:310) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at java.lang.Thread.run(Thread.java:722) Caused by: org.postgresql.util.PSQLException: No value specified for parameter 4. at org.postgresql.core.v3.SimpleParameterList.checkAllParametersSet(SimpleParameterList.java:216) at org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:244) at org.postgresql.jdbc2.AbstractJdbc2Statement.execute(AbstractJdbc2Statement.java:555) at org.postgresql.jdbc2.AbstractJdbc2Statement.executeWithFlags(AbstractJdbc2Statement.java:417) at org.postgresql.jdbc2.AbstractJdbc2Statement.execute(AbstractJdbc2Statement.java:410) at org.apache.jackrabbit.core.util.db.ConnectionHelper.execute(ConnectionHelper.java:474) at com.sas.contentserver.db.util.TenantConnectionHelper.execute(TenantConnectionHelper.java:33) at org.apache.jackrabbit.core.util.db.ConnectionHelper.reallyUpdate(ConnectionHelper.java:336) at org.apache.jackrabbit.core.util.db.ConnectionHelper$2.call(ConnectionHelper.java:324) at org.apache.jackrabbit.core.util.db.ConnectionHelper$2.call(ConnectionHelper.java:320) at org.apache.jackrabbit.core.util.db.ConnectionHelper$RetryManager.doTry(ConnectionHelper.java:487) at org.apache.jackrabbit.core.util.db.ConnectionHelper.update(ConnectionHelper.java:320) at org.apache.jackrabbit.core.persistence.pool.BundleDbPersistenceManager.storeBundle(BundleDbPersistenceManager.java:888) ...58 more message lines. . .
The problem occurs because SAS 9.4 allows the client machine to set a tenant ID by appending :TENANT_ID to the end of the password. However, the SAS Content Server prevents logging on by users with passwords that have the :TENANT_ID flag. In addition, the content server attempts to initialize a new tenant.
This problem only occurs in SAS 9.4 TS1M0, and there is no solution or workaround for the problem. However, the problem is fixed in the first maintenance release for SAS 9.4 (TS1M1) and later.
Operating System and Release Information
| Product Family | Product | System | Product Release | SAS Release | ||
| Reported | Fixed* | Reported | Fixed* | |||
| SAS System | Base SAS | Microsoft Windows Server 2012 Datacenter | 9.4 | 9.4_M1 | 9.4 TS1M0 | 9.4 TS1M1 |
| Microsoft Windows 8.1 Enterprise x64 | 9.4 | 9.4_M1 | 9.4 TS1M0 | 9.4 TS1M1 | ||
| Microsoft Windows 8.1 Pro | 9.4 | 9.4_M1 | 9.4 TS1M0 | 9.4 TS1M1 | ||
| Microsoft Windows 8.1 Pro 32-bit | 9.4 | 9.4_M1 | 9.4 TS1M0 | 9.4 TS1M1 | ||
| Microsoft Windows Server 2008 R2 | 9.4 | 9.4_M1 | 9.4 TS1M0 | 9.4 TS1M1 | ||
| Microsoft Windows Server 2008 for x64 | 9.4 | 9.4_M1 | 9.4 TS1M0 | 9.4 TS1M1 | ||
| Microsoft® Windows® for x64 | 9.4 | 9.4_M1 | 9.4 TS1M0 | 9.4 TS1M1 | ||
| Microsoft Windows 8 Enterprise x64 | 9.4 | 9.4_M1 | 9.4 TS1M0 | 9.4 TS1M1 | ||
| Microsoft Windows 8 Pro x64 | 9.4 | 9.4_M1 | 9.4 TS1M0 | 9.4 TS1M1 | ||
| Microsoft Windows 8.1 Enterprise 32-bit | 9.4 | 9.4_M1 | 9.4 TS1M0 | 9.4 TS1M1 | ||
| Microsoft Windows Server 2012 R2 Datacenter | 9.4 | 9.4_M1 | 9.4 TS1M0 | 9.4 TS1M1 | ||
| Microsoft Windows Server 2012 R2 Std | 9.4 | 9.4_M1 | 9.4 TS1M0 | 9.4 TS1M1 | ||
| Microsoft Windows Server 2012 Std | 9.4 | 9.4_M1 | 9.4 TS1M0 | 9.4 TS1M1 | ||
| Windows 7 Enterprise x64 | 9.4 | 9.4_M1 | 9.4 TS1M0 | 9.4 TS1M1 | ||
| Windows 7 Professional x64 | 9.4 | 9.4_M1 | 9.4 TS1M0 | 9.4 TS1M1 | ||
| 64-bit Enabled AIX | 9.4 | 9.4_M1 | 9.4 TS1M0 | 9.4 TS1M1 | ||
| 64-bit Enabled HP-UX | 9.4 | 9.4_M1 | 9.4 TS1M0 | 9.4 TS1M1 | ||
| 64-bit Enabled Solaris | 9.4 | 9.4_M1 | 9.4 TS1M0 | 9.4 TS1M1 | ||
| Linux for x64 | 9.4 | 9.4_M1 | 9.4 TS1M0 | 9.4 TS1M1 | ||
| Solaris for x64 | 9.4 | 9.4_M1 | 9.4 TS1M0 | 9.4 TS1M1 | ||
| Type: | Problem Note |
| Priority: | high |
| Date Modified: | 2014-04-15 14:55:50 |
| Date Created: | 2014-04-07 14:20:27 |